Privacy policy

At Ramesto, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following information when you use our website or place an order.

Personal Information

  • Full name
  • Email address
  • Billing information (processed securely by third-party payment providers)
  • Order details
  • Customer support communications

Technical Information

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Website usage data
  • Cookies and similar technologies

How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide installation and customer support
  • Respond to inquiries
  • Send order confirmations and important service updates
  • Prevent fraud and unauthorized transactions
  • Improve our website and customer experience
  • Comply with legal obligations

We do not sell, rent, or trade your personal information.

Payment Processing

Payments are securely processed through trusted third-party payment providers.

Ramesto does not store or have access to your complete payment card information.

Payment providers process your information according to their own privacy policies and security standards.

Cookies

Our website uses cookies and similar technologies to:

  • Operate the website properly
  • Remember your preferences
  • Analyze website traffic
  • Improve website performance

You may disable cookies through your browser settings, although certain website features may not function correctly.

Sharing of Information

We only share information when necessary:

  • With payment processors to complete transactions
  • With service providers who assist in operating our website
  • When required by applicable law or legal authorities

We never share your information for advertising or marketing purposes without your consent.

Data Security

We use reasonable administrative, technical, and organizational safeguards to protect your information against unauthorized access, loss, misuse, or disclosure.

While we take appropriate security measures, no method of internet transmission or electronic storage is completely secure.

Data Retention

We retain personal information only for as long as necessary to:

  • Complete your order
  • Provide customer support
  • Meet legal, accounting, and tax obligations
  • Resolve disputes and enforce our agreements

Your Rights

Depending on your location, you may have the right to:

  • Request access to your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Object to certain processing activities
  • Withdraw consent where applicable

To exercise these rights, please contact us.

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

Changes to This Policy

We may update this Privacy Policy from time to time.

Any updates will be published on this page with the revised effective date.

Contact Information

If you have questions regarding this Privacy Policy or your personal information, please contact us:

Ramesto
Operated by GLOBENAX LTD

Business Address
College House
Ruislip
England HA4 7AE
United Kingdom

Email: support@ramesto.com

WhatsApp: +1 (720) 604-9963